Business Analyst – Process Improvement

Job title: Business Analyst – Process Improvement

Company: Epworth


Job description: Company DescriptionEpworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.Our values and purpose define Epworth’s approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.Job DescriptionAs a valuable contributor to the Group Projects and Change team, reporting to the Lead Business Analyst, in this full time role, based in Richmond, you will be responsible for working with business and technical teams on the discovery of key business initiatives across our Dynamics 365 digital platforms.You will make an impact by:

• Planning the approach to Business Analysis including stakeholder identification, techniques to extract requirements & template requirements
• Eliciting requirements through communicating and liaising with stakeholders to understand their needs
• Validating requirements to ensure alignment and technical constraints are identified and worked through
• Producing high standard requirement documentation including user stories, use cases, process flow diagrams, data models, business requirement documents, requirement traceability matrix, functional requirement specification and system requirement specifications
• Engaging and consulting with Business/Product Owners, Business Users and IT to understand the current state of solutions including key metrics, architecture, integrations, pain points and opportunities

To be successful in this role…
You will bring your business analyst experience to the team. You will be a go getter with experience analysing, documenting, designing and delivering solutions that achieve business outcomes as well as enhancing the user experience. You will have excellent communication skills and a drive to take ownership of assigned work and outcomes.You will have:

• Tertiary qualifications in relevant Technology or equivalent work experience
• Business System Analysis related qualifications or equivalent work experience of 3 years+
• Technology experience in Dynamics 365 and/or Workflow & Customer Relationship Management (CRM) highly desirable

Additional InformationAt Epworth, everybody matters.It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Salary packaging benefits of $15,900 p.a plus $2,650 meals and entertainment allowance.
• Epworth scholarship program opportunities
• Flexible work arrangements incl. working-from-home
• Heavily discounted health services for your and your family
• Discounted private health insurance
• Epworth My Benefits program with shopping, theatre, restaurants and sports ticket discounts

At Epworth, we care.We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.Enquire / Apply for this PositionSound interesting? To apply, click the I’m Interested button now and attach your CV and cover letter.For more information, refer to the attached position description or contact Jennifer Oriti on 0413 013 898.As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

Expected salary:

Location: Richmond, VIC

Job date: Tue, 20 May 2025 22:01:05 GMT

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