Business Analyst – Process Automation Project – Insurance

Job title: Business Analyst – Process Automation Project – Insurance

Company: Oliver James Associates


Job description: About The RoleA leading organization in the insurance sector is seeking an experienced Business Analyst to support a major process automation project . The successful candidate will bring expertise in finance and reporting transformation , process mapping, and automation tools such as ServiceNow .This is a unique opportunity to work on high-impact initiatives that improve operational efficiency and optimize workflows for a growing, innovative business.Key Responsibilities

• Process Analysis & Mapping:

• Partner with stakeholders to analyze and document current finance and reporting processes.
• Map out future-state processes to enable seamless integration into automation tools (e.g., ServiceNow, BluePrism, Unify etc.).
• Identify inefficiencies and propose solutions to enhance process performance.
• Automation Project Support:

• Collaborate with developers and technical teams to ensure accurate input of mapped processes into automation tools.
• Validate automation outputs and ensure alignment with business requirements.
• Stakeholder Management:

• Facilitate workshops and discussions to gather, refine, and prioritize business requirements.
• Serve as the liaison between business and technical teams, ensuring clarity and alignment throughout the project lifecycle.
• Data and Reporting Transformation:

• Support the design and delivery of automated finance and reporting workflows.
• Identify data requirements, key metrics, and reporting improvements to maximize automation outcomes.
• Insurance Industry Expertise:

• Leverage your understanding of the insurance industry to address specific challenges and ensure compliance with regulatory standards.

Ideal Candidate Profile

• Experience:

• 8+ years of Business Analyst experience, preferably within the insurance industry.
• Proven track record in finance and reporting transformation projects.
• Strong experience in process mapping and optimization for automation tools (e.g., ServiceNow).
• Skills:

• Excellent communication and stakeholder management skills.
• Strong analytical and critical thinking abilities.
• Proficiency in automation platforms and familiarity with finance systems and reporting workflows.
• Education:

• Bachelor’s degree in Business Administration, Finance, IT, or a related field.
• Preferred Certifications:

• Business Analysis certifications (e.g., CBAP, PMI-PBA).
• Certifications in ServiceNow or other process automation tools.

Why Consider This Opportunity?

• Work on a high-impact process automation project for a leading organization.
• Gain exposure to cutting-edge tools and methodologies in process automation.
• Collaborate with a talented team in a dynamic and supportive environment.
• Competitive compensation and benefits package.

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Expected salary:

Location: Hong Kong

Job date: Sat, 10 May 2025 07:21:56 GMT

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