Business Analyst, Group Technology Products [AGV & Robotic Arm]

Job title: Business Analyst, Group Technology Products [AGV & Robotic Arm]

Company: Hong Kong Aircraft Engineering Company Limited


Job description: Established in Hong Kong in 1950, HAECO is one of the world’s leading independent aircraft engineering and maintenance groups. It is also one of the largest Maintenance, Repair and Overhaul (MRO) service providers in terms of capacity. Through its 16 operating companies around the world, the Group offers a full spectrum of services including airframe services, line services, component services, engine services, inventory technical management, fleet technical management, cabin solutions, private jet solutions, freighter conversion, parts manufacturing and technical training.港機集團於1950年在香港成立，是全球領先的獨立飛機工程集團，也是規模最大的飛機維修、修理及大修服務供應商之一。集團透過遍佈世界各地的16間營運公司，為航空公司客戶提供全面的飛機工程服務。港機集團的服務範圍包括機身服務、外勤服務、部件服務、發動機服務、航材技術管理、機隊技術管理、客艙設計整裝方案、 私人飛機設計整裝方案、客改貨、零部件製造及技術培訓。The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.Position DescriptionThe Business Analyst, Group Technology Products, plays a key role in supporting the development and delivery of Automated Guided Vehicles (AGV) & Robotic Arm Applications. You will work closely with cross-functional teams, including Product Owners, Solution Architects, Developers, and Business Stakeholders, to gather, analyse, and document business requirements while ensuring alignment with overall project goals. Your role is to bridge the gap between business needs and technical implementation, ensuring that the AGV & Robotic Arm Applications deliver tangible value to the organization.What You’ll Do

• Lead, liaise and negotiate with end users of the HAECO airframe services locations (US, Hong Kong & Xiamen) to align on the requirements, delivery schedule and resource commitment.
• Prepare and document business functional/non-functional requirements.
• Perform User Acceptance Testing, identify and report defects, and follow up with the team on resolution.
• Assist the Product Owner in maintaining and prioritising the AGV & Robotic Arm product backlog based on business value and impact.
• Ensure business requirements are properly translated into product features and well-defined acceptance criteria.
• Collaborate with internal and external vendors to refine user stories and ensure alignment with technical feasibility.
• Participate in backlog refinement sessions and sprint planning to ensure clear scope and deliverables.
• Ensure KPIs and success metrics are clearly defined and measurable to track the impact of AGV & Robotic Arm implementations.

What You’ll Need1. Functional and other Relevant Experience

• 3-5 years of product management experience in the robotic and automation category.
• Solid experience in implementing robotic, automation, AGV solutions and consulting projects from concept to launch and sustainment.
• Good understanding of hardware product development cycle and relevant robotic product standards.
• Familiar with technology product development life cycle, change management, project management activities, Agile methodology and feature-driven development.
• Experience in coordinating engineering, technical design, and development teams, as well as contractors.
• Strong business analysis experience with relevant technical background.
• Good presentation and ability to explain complex technical issues to both technical and non-technical stakeholders.
• Fluent in spoken and written English, Cantonese, and Mandarin.
• Operational experiences from airframe services of MRO industry will be a plus.
• Experience in business processes reengineering or solution design will be a plus.

2. Qualifications and other Relevant Knowledge

• University degree holder.
• A dynamic, adaptive and quick learner with a successful track record in working on cross-functional and cross-team projects. Excellent interpersonal, communication, analytical and creative problem-solving skills. Eager to propose fresh ideas and able to deliver a pragmatic and solution-driven approach.
• Able to work in a fast-paced environment with tight deadlines.
• Proficiency in Microsoft Office Suite.
• Proficient written and spoken communication skills in English with the ability to present ideas in a professional and organized manner.
• Proficiency in Cantonese and Mandarin will be an advantage.

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.Build your career with us and be part of something bigger at HAECO!Reference ID: 671Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.

Expected salary:

Location: Chek Lap Kok, Hong Kong

Job date: Wed, 02 Apr 2025 07:57:04 GMT

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