Job title: Business Analyst – Banking Space (35K – 40K)
Company: Ambition
Job description: Responsibilities:
Accountable for digital business / customer behavior requirements activities for Insurance related projects under Agile methodology
Acting as a Business Analyst and work with internal teams to go through design thinking process and generate high level business requirements & customer journey mapping assisted by Customer / Market research
Drive business & UIUX requirements grooming with Insurance Product & other project stakeholders and seek for management feedback
Creation of business epics and user stories with robust acceptance criteria in committed timescales – seeking endorsement / clearance from project stakeholders and risk stewards as required
Responsible for in-depth impact analysis and technical feasibility study of customer journeys to support Front-end & Back-end solution design
Review user journey design & copies prepared by UIUX team with project stakeholders
Identify key risks, issues and interdependencies and provide appropriate mitigation strategies or escalation as appropriate
Work closely with Insurance Product, Marketing and Digital Commercialization team for external & internal customer communication plan upon new product / major system enhancement launch
Requirements:
Strong analytical ability and problem solving skills, excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer and operational considerations such as risk
At least 2 years’ experience of supporting requirements management activities to support the delivery of digital transformation across the bank
Solid understanding of digital insurance application & servicing journeys is highly preferred
Strong communication skills, in both written and verbal, to escalate blocker / critical risk & issues, if needed
Excellent understanding of Design thinking, customer centric design, Agile project methodology / framework and best practices
Able to balance risks / efforts and benefits and optimize cost effectiveness and customer experience
Have “Think out of the box” & “Can do” mindset – think how to remove blockers to achieve the goal instead of identifying the current limitations/constraints to achieve
the goal
Willing to move from comfort zone and embrace new technology & challenges
Experience of relevant tools such as JIRA, Confluence and be comfortable to use Microsoft Teams for day-to-day communications
Excellent negotiation and relationship management skills to satisfy a wide range of internal and external stakeholders with conflicting priorities
If this job isn’t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friendAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
Expected salary: HKD35000 – 40000 per month
Location: Central and Western District, Hong Kong
Job date: Sat, 05 Jul 2025 07:35:47 GMT
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