Business Analyst

Job title: Business Analyst

Company: Zeiss


Job description:

• Understand current business model and processes, document and analyze via flowchart, identify pain-points and business opportunities
• Work closely with the workgroup in project team to coordinate the business requirements gathering, guide business owner to document the business requirements in Jira/Confluence (feature, epic, and user story creation)
• Develop and communicate vision and roadmap
• Support managing and prioritizing the flow of work (Backlog)
• Interact and guide architects and develop team to refine the business requirements by adding solution design options, test cases and estimates
• Facilitate review sessions with system demos to get feedback from business stakeholders to improve and connect Sales and Service experiences for customers and employees
• Track and escalate risks and impediments
• Enable and manage process, organizational and technology changes for cross business and functional stakeholders including business leaders, technology leaders and frontline employees

Experience:

• 5 years+ BA experience in multi-nation manufactory company of Salesforce Sales/Service Cloud, consulting background is a plus
• Experience in Salesforce CPQ is a plus
• Overall experience of B2B CRM SaaS implementation, from 0 to 1 rollout and go-live support
• Familiar with Agile, e.g., Scrum or SAFe, ideally a certified Scrum Master

Skill:

• Bachelor’s degree or above, Master or MBA degree is plus
• Salesforce Sales Cloud certificate
• Strong verbal and written communication skills in Mandarin and English
• MS Office, especially PPT and Excel
• Any Salesforce based CPQ certificate is a plus
• Jira/Confluence is a plus

Your ZEISS Recruiting Team: Justin Jiang （蒋之阳）, Magin Yang （杨晓君）

Expected salary:

Location: Shanghai

Job date: Sat, 19 Apr 2025 07:21:47 GMT

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