Business Analyst

Job title: Business Analyst

Company: Novartis


Job description: Job Description Summary The Business Analyst in Sandoz’s CFS Technology org (supporting Legal and Compliance functions) ensures that technology services and solutions precisely meet the evolving needs of our stakeholders. This role involves a deep understanding of both functional and business requirements through comprehensive elicitation, analysis, validation, specification, and documentation.
The Business Analyst will adapt to daily shifts in stakeholder demands, delineate functional requirements, outline current and future process flows, construct business cases, and validate design specifics with users to deliver customized and effective technology solutions.This role will focus on:
1. Requirements Specification and Analysis
2. Process Mapping and Improvement
3. Business Case Development
4. Stakeholder Engagement and Communication
5. Solution Validation and DocumentationJob DescriptionKey Responsibilities, Accountabilities and Associated TasksKey Responsibilities

• Requirements Specification and Analysis

• Thoroughly analyze and document stakeholder needs and functional requirements.
• Develop detailed functional and system specifications to guide technology solution development.
• Regularly review and update requirements as projects evolve and new needs emerge.
• Process Mapping and Improvement

• Map current processes to identify inefficiencies and areas for improvement.
• Design future state processes that enhance operational efficiency and align with business objectives.
• Implement process changes and monitor their impact to ensure desired improvements are achieved.
• Business Case Development

• Identify business opportunities and develop robust business cases to justify investment in new technology solutions.
• Conduct cost-benefit analyses to outline potential returns and justify the expenditure involved.
• Present business cases to senior management and stakeholders to secure approval and funding.
• Stakeholder Engagement and Communication

• Gather financial and operational data to support business case assumptions.
• Use financial modeling techniques to forecast the impact of proposed solutions.
• Prepare and deliver presentations to executive leadership outlining the business case and expected ROI.
• Solution Validation and Documentation

• Organize regular update meetings and produce progress reports for stakeholders.
• Develop communication plans that specify message content, delivery methods, and timing.
• Conduct surveys and interviews to gather stakeholder feedback and identify areas for improvement.

Accountabilities

• Requirements Specification and Analysis: Ensuring that all technology solutions meet the detailed specifications and functional requirements set by stakeholders.
• Process Mapping and Improvement: Delivering measurable improvements in process efficiency and effectiveness through innovative redesigns.
• Business Case Development: Ensuring all technology investments are supported by comprehensive business cases with clear, measurable benefits.
• Stakeholder Engagement and Communication: Maintaining high levels of stakeholder satisfaction through proactive engagement and effective communication.
• Solution Validation and Documentation: Ensuring the accuracy, completeness, and functionality of all technology solutions as per the specifications.

Associated Tasks

• Requirements Specification and Analysis

• Conduct interviews and workshops with stakeholders to gather detailed requirements.
• Collaborate with IT architects and developers to translate business needs into technical specifications.
• Maintain a requirements traceability matrix to track requirements throughout the project lifecycle.
• Process Mapping and Improvement

• Utilize BPM (Business Process Management) tools to create and revise process diagrams.
• Facilitate process improvement workshops with cross-functional teams to brainstorm improvement opportunities.
• Develop and implement a monitoring plan to assess the effectiveness of new processes.
• Business Case Development

• Gather financial and operational data to support business case assumptions.
• Use financial modeling techniques to forecast the impact of proposed solutions.
• Prepare and deliver presentations to executive leadership outlining the business case and expected ROI.
• Stakeholder Engagement and Communication

• Organize regular update meetings and produce progress reports for stakeholders.
• Develop communication plans that specify message content, delivery methods, and timing.
• Conduct surveys and interviews to gather stakeholder feedback and identify areas for improvement.

Solution Validation and Documentation

• Coordinate testing phases including unit, integration, system, and user acceptance testing.
• Create comprehensive documentation packages for each new system or solution implemented.
• Facilitate lessons learned sessions post-implementation to identify successes and areas for future improvement.

Key Performance Indicators

• Requirements Fulfilment: Accuracy and completeness of capturing stakeholder requirements.
• Stakeholder Satisfaction: High scores in stakeholder satisfaction surveys.
• Project Delivery: Timely and within budget delivery of technology projects.
• Process Improvement: Measurable enhancements in process efficiencies.
• Documentation Quality: Clarity, accuracy, and usability of documentation.

Job Dimensions (optional, can be deleted)Number of associates: 1Financial Responsibility (Budget, Cost, Sales, etc.): N/AImpact on the organization:

• Local

Education / Language / ExperienceEducation:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration).
• Master’s degree or advanced certification in Business or Technology Management is preferred.

Languages:

• Fluent English required (oral and written)

Experience:

• 10-12 years’ experience in a business analysis role within a technology environment at a multi-national company.
• Extensive experience in process mapping, business case development, and stakeholder management.
• Proven ability to adapt and respond to changing business needs.
• Prior experience in Legal and Compliance areas is highly desirable

Skills Desired Analytical Thinking, Communication Skills, Requirements Analysis, Requirements Gathering

Expected salary:

Location: Praha

Job date: Thu, 19 Dec 2024 23:19:37 GMT

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