Billing Coordinator

Job title: Billing Coordinator

Company: Euro-Center Prague s.r.o.


Job description:

Seniority: Junior • Education: CollegeEuro-Center one of the world’s leading claims handling and cost containment companies, servicing customers of Europe’s leading assistance and travel insurance companies and their travellers, is looking for a team member to strengthen their team based in the Czech Republic.Our current team of 12 employees in Prague handles insurance and assistance claims to a high professional standard in an international office environment on a variety of international projects in collaboration with other Euro-Centres, worldwide.We are currently looking for candidates to fill the position of Billing Coordinator.Language requirements:Advanced English -speaker with professional fluencyMain responsibilities & Requirements:Communication & claims processing arrangements for medical insurance claimsEfficient “start to end” claims handling including data entry and invoice assessment.Provide friendly and outstanding customer service.Respond to inquiries in a timely and efficient manner.Work efficiently in a multi-lingual and multi-cultural teamFlexible and open-minded to ongoing changes and trainingStrong computer user skills in Microsoft Office toolsPrevious work experience in Tourism Medical Assistance, Claims Handling including the billing part, will be an advantage.Experience in working in customer service is an advantage.Empathy towards customersGood level of organization, multi-tasking, and effective time managementFlexible and fast thinking, cool-headed in stressful situationsAbility to analyse a situation and find a solution.Pro-active and performing well under pressure.Attention to details.How will your days look likeLiaising with our assistance hubs in Prague and Thailand, as well as local offices.Knowing how to process payments in the Euro-Center banking systemApplying discounts, savings, medical cuts, and excess – dependent on customer.Registration of invoices, sorting, and allocation for filing as well as entering into system.To carry out tasks and requirements of the role in a professional manner at all times.To understand the policy conditions of Euro-Centre’s various customers, then to know where to find them in the system, when needed.Handling and resolving customer claims as per company procedures and policies.What we offer:Background of a stable international company with 12 branches worldwideMultinational environment and daily communication in foreign languagesVery interesting and varied jobInitial training based on international professional know-howSupportive teamMotivating salary + meal allowanceULékaře – online medical consultancy serviceMultisport card for sport and wellness activitiesHedepy – online psychological counsellingFruity Monday + Health days4 Sick days + free “extra day” during Xmas seasonContribution for language coursesCompany events (team buildings, movie nights, summer and Xmas party)Annual bonusModern offices in Karlín (one of Prague’s liveliest districts)Possibility of Home officeGrowing opportunitiesIf you are interested in this position, please send us your CV, including your time availability, both for the interview and a possible starting date.We are looking forward to receiving your applications!

Expected salary:

Location: Praha

Job date: Wed, 26 Feb 2025 23:54:30 GMT

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