Job title: Billing Administrator – Customer Experience
Company: Xero
Job description: Our PurposeAt Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.How you’ll make an impactXero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business.As a CX Billing Administrator, you are responsible for ensuring subscription revenue is invoiced and collected in a timely and accurate manner across Xero’s suite of billing systems through carrying out scheduled and ad-hoc manual billing administration tasks.What you’ll do
What you’ll bring
Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Expected salary:
Location: Hawke’s Bay
Job date: Thu, 29 May 2025 05:31:31 GMT
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