Bilingual Customer Logistics Representative

Job title: Bilingual Customer Logistics Representative

Company: Artech Information Systems


Job description: We are currently seeking a Bilingual Customer Logistics Representative for a contract role with one of our clients in Canada.Duration: 12+ Months
Location: Markham, ONKey Responsibilities:

• The Customer Logistics Representative (CLR) is owner of the customer relationship from an operations’ perspective. The incumbent has direct responsibility for delivering outstanding customer experience to an assigned portfolio of accounts within a territory.
• The incumbent handles both the execution of tactical processes such as customer order intake, order management, order follow-up and troubleshooting, as well as critical initiatives using business analytics to influence customer collaboration.
• The CLR will also engage with internal partners to provide resolution to customer complaints.
• The CLR will monitor key performance indicators (KPI’s) to track progress of the efficiencies and value-added services offered to the customers.
• This role also involves extensive collaboration with multiple business partners including Distribution, Transportation, Sales and Marketing, and Planning CLS strives to strengthen customer trust by providing enterprise customer & logistics services that improve the customer experience while ensuring a safe and compliant supply chain.

Regards,
Simran Vijayvargiya
Cell: 973.913.7350
Email: Simran.vijayvargiya@artech.com

Expected salary:

Location: Markham, ON

Job date: Sun, 27 Jul 2025 03:23:15 GMT

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