Bartender

Job title: Bartender

Company: Alila Hotels and Resorts


Job description: Description:Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.Main Duties and Responsibilities:

• To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics
• To follow all skills trained in the departmental core Training
• Take care of the equipment as if it were your own
• Know the daily targets and projections
• Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• To be fully conversant with all services, offers, promotions and facilities offered by the hotel
• Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders
• Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management
• Adhere to the correct restaurant pathways
• To alert any potential problems to your direct supervision, where possible before they arise
• Attend all training where required, having an avid interest in learning and education surrounding their venue and products
• To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety
• To carry out any other reasonable duties and responsibilities as assigned
• Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
• To be charismatic and make conversation easily and with an array of people
• To be driven by achieving a rounded sales experience, using selling skills as trained
• Able to effectively manage their dedicated working areas and delegate where appropriate
• Meets sales mix expectations
• Meets sales and spend forecasts
• Have a thorough understanding of the local industry
• Following international and local Bar and Drink trends
• Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
• Serve alcohol responsibly and report any concerns to duty manager immediately.

General Responsibility1. Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.2. Provide information regarding the hotel’s facilities & services.3. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation.4. Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.5. Be flexible and open to change in your job responsibilities, work area and /or roster to meet business needs.6. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.7. Care about your environment and make sure it is tidy and well maintained.8. Be reliable and ensure you are at work on time.9. Know your role in case of emergency such as bomb threat, flood, fire etc.10. Understand the Employee Handbook and comply with the standards it outlines.11. Carry out all professionally reasonable instruction given by your supervisor.12. Report all incidents, accidents and guest complaints in briefingsTechnical Expertise * Handle cashiering duties in accordance with policies & procedures

• Providing service to guests in accordance with service standards
• Prepare the bar for service
• Check bar stock and prepare orders for replenishing of supplies
• Know the menu/special promotions and assist guests with recommendations
• Know all beverage recipes and prepare all drink orders accordingly
• Control cost by adhering to quantities specified in all beverage recipes
• Ensure all opening and closing duties are implemented accordance with established standards
• Assist in service in the other FB outlet when required
• Ensure the bar areas is maintained clean and tidy

Qualifications:

• Minimum 2- 5 years of experience as a bartender
• Good knowledge of classic and modern cocktails, mocktails, and beverages
• Positive attitude, good communication, and team player
• Must be presentable and professional under pressure
• Ability to work in a fast-paced hospitality environment

Expected salary:

Location: Salalah, Dhofar

Job date: Thu, 10 Apr 2025 07:51:17 GMT

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