Asst Manager – Personal Financial Services (Performance & Analytics)

Job title: Asst Manager – Personal Financial Services (Performance & Analytics)

Company: Hong Leong Bank


Job description: If you are looking to excel and make a difference, take a closer look at us…

  • Prepare accurate and timely incentive calculation, claw back and deferment to meet monthly payroll submission based on measurements set by management.
  • Prepare monthly tracker, dashboard or reporting and explain the major cost variance by sales channel productivity.
  • Support business and channel enquiries. Perform SQL scripts to extract data for addressing appeals from sales staff. Any database errors/ omissions to be amended within timelines.
  • Responsible to attend and investigate enquiries and complaint emailed to common mailbox

SIR
. Provide incentive guidance and explanation to branches and sales force. * Ensure smooth maintenance of Sales Force Management (SFM) system through the vendor such that branch or frontline staff able to view their sales accurately and be incentivized accordingly.

  • Liaise with relevant parties to collect various data contributing to incentive measurement and calculations.
  • Support short-term tactical sales campaigns through manual Excel files and propose system enhancement/ automation where possible with consideration of minimizing cost and resources. Involve in UAT and monitoring to ensure smooth process has been embedded.
  • Regularly engage with all Product/ Channel/ Business teams to support business growth and future plans for implementations. Provide periodic/ adhoc productivity report to Product teams for their review/ assessment.
  • Actively involved in annual incentive review exercise and perform simulation and estimation for new schemes.
  • Project deployment

About Hong Leong BankWe are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.Realise your full potential at Hong Leong Bank by applying now.

Expected salary:

Location: Malaysia

Job date: Wed, 29 Jan 2025 02:05:24 GMT

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