Associate Executive Director – Board of Building Regulations and Standards

Job title: Associate Executive Director – Board of Building Regulations and Standards

Company: Massachusetts Trial Court


Job description: About the Organization:The Division of Occupational Licensure (DOL), an agency within the Office of Consumer Affairs and Business Regulation (OCABR), protects consumers by making sure the professionals they hire comply with state licensing laws. DOL oversees 26 boards of registration, which license and regulate more than 500,000 individuals and businesses to practice over 100 trades and professions. DOL also licenses and regulates the Office of Public Safety and Inspections (OPSI), and the Office of Private Occupational Schools.The mission of DOL is to protect the public health, safety and welfare by licensing qualified individuals and businesses to provide services to consumers. In addition, it is the duty of the DOL to ensure fair and consistent enforcement of the licensing laws and regulations. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach.The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Occupational Licensure values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.The Division of Occupational Licensure is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.About the Role:The Board of Building Regulations and Standards Unit (“Unit”) is one of DOL’s administrative units and oversees the Board of Building Regulations and Standards (“BBRS”) and up to 15 subcommittees, including the Building Code Appeals Board (“BCAB”) and the Building Official Coordinating Committee (“BOCC”). The Unit’s mission includes drafting and revising the Massachusetts Building Code (“Code”), developing building and safety standards, licensing professionals within the industries regulated by these boards, and ensuring the integrity of trades and professions through the fair and consistent enforcement of applicable rules and regulations including, when necessary, through disciplinary action.The Associate Executive Director (“AED”) assists the Executive Director (“ED”) with the administration and regulatory functions of the Unit, including collaboration with the BBRS and its subcommittees and technical advisory committees. This role requires an individual with strong knowledge or interest in building standards and related issues, including public safety, fire codes, energy, and climate resilience, who can guide the process of drafting new editions of the Code.This position requires someone with great attention to detail who enjoys regulatory work, facilitating conversations regarding technical regulatory matters, improving written regulations, and providing administrative support to the BBRS and its subcommittees.The AED provides administrative support to the BBRS and the respective subcommittees and may run board and subcommittee meetings. The AED works closely with the ED to carry out each board’s or subcommittee’s mission by ensuring board packets and agendas are prepared and distributed in accordance with established deadlines and without error; ensuring staff is present at board meetings; taking meeting minutes and providing drafts for review and approval at subsequent meetings; ensuring all correspondence and follow-up items from board meetings are completed within Unit timelines; assisting with Unit projects and internal audits; and providing general administrative and clerical support, including data entry, scanning, and mail sorting. The AED will collaborate and work closely with the Building, Engineering, & Trade Inspections Division to ensure board matters are communicated to relevant internal stakeholders.Duties and Responsibilities: (these duties are a general summary and not all inclusive):Assist with Board Administration.

• Assist with the management of all board meetings, subcommittee meetings, and public hearings, which may occur throughout the Commonwealth, for all the boards and subcommittees under the ED’s direction. This may include running board meetings and subcommittee meetings as directed by the Executive Director.
• Communicate with board members, set schedules, determine locations, and develop agendas for the ED’s review.
• Ensure all documents required for all meetings are accurate and complete.
• Assist the ED with collaborating with the BBRS and its subcommittees and technical advisory committees to lead the drafting of the new editions of the Code. Assist those members by facilitating productive discussions in meetings to obtain well thought out decisions about alterations to the Code.
• Document changes effectively, draft working documents, provide detailed minutes for meetings, and present them to the Agency in a timely manner.
• Establish and maintain strong relationships with members of the Unit’s boards.
• Manage all licensing and regulatory functions for the Unit’s boards.
• Manage all customer inquiries made to the Unit by phone, email, or mail ensuring inquiries are assigned and properly routed to appropriate DOL staff for timely response.
• Regulations and Standards Unit matters.
• Ensure board meeting packets and agendas are prepared and approved for timely distribution of materials to board members as well as timely posting of board agendas and notices to comply with Open Meeting Law requirements.
• Ensure the timely posting of approved minutes on the relevant board’s public website.
• Ensure all correspondence and follow-up items from board meetings are completed within Unit timelines

Assist the Executive Director with DOL investigative, inspectional, compliance, and adjudicatory processes.

• Assist with the review of all consumer complaints with the ED and Board Counsel to determine resolution process and, in conjunction with the ADC and/or Chief of Investigations, assign BBRS complaints for investigation.
• Interpret and apply licensing rules and regulations to pending cases.
• Recommend policies and regulatory changes to DOL and Unit boards to the ED, based on investigative findings, and execute recommendations upon approval.
• Monitor the status of pending complaints and work with Board Counsel, assigned prosecutors, and investigators to ensure timely progress and resolution of pending matters.

Recommend and oversee Unit processes.

• Recommend improvements to Unit licensing processes, business processes, assess and recommend process improvements, and draft job guides documenting Unit processes.
• Review and approve or deny applications for licensure.
• Review and process license reinstatement and waiver applications, based on BBRS regulations and delegated authority.
• Determine if applicants are eligible for examination in relevant licensure categories by evaluating experience, verifying educational requirements, and confirming health and safety obligations.

Manage Building Official Continuing Education Tracking System.

• Review and organize building official continuing education submissions for BOCC approval.
• Track approved and denied continuing education units for building officials.
• Update and post building officials approved continuing education totals per Unit policy.

Act as records custodian.

• Respond to requests made pursuant to the Public Records Law and Fair Information Practices Act and assist DOL’s public records unit with filling these requests.
• Assist the Director of External Affairs and the OCA Legislative Liaison with responding to inquiries from the Governor’s Office, the Legislature, other agencies, complaining parties, licensees, and others regarding any disciplinary or investigative matters.

Preferred Knowledge, Skills, and Abilities:

• A strong knowledge and interest in the Massachusetts building code, building standards and related issues and codes, including public safety, fire codes, energy and climate resilience.
• Through knowledge of the principles and practices of management and have significant supervisory and management experience.
• Through knowledge of the legislative and regulatory process.
• Through knowledge of state government.
• Thorough knowledge of policy development and implementation.
• Excellent communications skills, both in oral and written forms, with a broad range of audiences.
• Ability to establish and maintain effective working relationships with supervisors, subordinates, board members, and subcommittee members, outside stakeholders, and other agencies.
• Must have the ability to travel throughout the Commonwealth to attend meetings, trainings, and other events as assigned.
• Must have strong written and oral communication skills and proficiency in the software programs necessary to support the programs of the Unit. Such programs may include, but are not limited to, Microsoft Word, Excel, and Adobe.
• Should have significant experience in the issuance of licenses and complaint investigation.
• Should have strong planning, research, and organizational skills, and be able to research information affecting a broad range of substantive topics. The AED should be familiar with investigative, inspectional, and prosecutorial techniques and processes, so as to interact effectively with staff in other DOL units.
• Should be skilled in the areas of process improvement and strategic planning, systems dynamics and systems re-engineering.

All applicants should attach a cover letter and resume to their online submission for this position.QualificationsMINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.Substitutions:I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.Want the specifics?An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Expected salary:

Location: Boston, MA

Job date: Wed, 21 May 2025 04:03:35 GMT

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