Assistant Manager, Operations & Knowledge Management

Job title: Assistant Manager, Operations & Knowledge Management

Company: Ogier


Job description: Assistant Manager, Operations & Knowledge ManagementDepartment: Corporate & RORA Services – Ogier GlobalEmployment Type: PermanentLocation: Hong KongDescriptionUnder the supervision of the Cayman Islands Senior Management team, the successful candidate will supervise and lead a team that delivers a range of back-office administration and operational support to the Corporate Administration Team based in the Cayman Islands.Key ResponsibilitiesTeam Management:

  • Supervise and provide guidance to the Cayman Operation Support Team, fostering a positive and productive work atmosphere.
  • Delegate tasks and responsibilities to ensure efficient workflow and task completion.
  • Provide support and management to ensure completeness of project work allocated to Cayman Operation Support Team.

Communication:

  • Facilitate effective communication with the Cayman Team and other parties, e.g., the regulatory operations team, upon request.

Records Management:

  • Maintain and manage accurate corporate records and documentation through the document management system, ensuring they are in line with standard processes.
  • Review and oversee document management systems to streamline record-keeping processes.
  • Conduct data analysis and prepare reports and statistics.

Compliance with Group Policies:

  • Ensure compliance with Group policies, local regulations, and industry standards.

System Enhancement:

  • Liaise with Operations team and IT support to resolve technical issues and enhance the functionality of the Viewpoint system and reporting.

Skills, Knowledge and Expertise

  • Bachelor’s degree in any discipline
  • At least 5 years’ relevant experience in administration or management roles, preferably within the corporate services or financial industry
  • Good command of written and verbal English and Mandarin
  • Willingness to attend meetings with the Cayman Team in the late evening and early morning
  • Excellent communication and interpersonal abilities
  • Strong organisational and multitasking skills, with attention to detail
  • Ability to work independently and as part of a team in a fast-paced environment
  • Committed and driven to achieving excellence for themselves and the team
  • Proficient in MS Office (Outlook, Word, Excel, Power Point). Experience in using Viewpoint would be an advantage

Expected salary:

Location: Hong Kong

Job date: Fri, 14 Feb 2025 04:08:06 GMT

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