Assistant Administration Officer (Guest Services)

Job title: Assistant Administration Officer (Guest Services)

Company: Kadoorie Farm & Botanic Garden Corporation


Job description: Job Title: Assistant Administration Officer (Guest Services)Department: Sustainable Living DepartmentWork Location: KFBG GreenhubThe OrganisationKadoorie Farm and Botanic Garden (KFBG) is a nature conservation and education centre that spreads over 148 hectares of land on the northern slopes of Tai Mo Shan, Hong Kong’s highest mountain. It lies in a valley, with a stream running down through the diverse (sub)tropical forest. You can find theme gardens, greenhouses, vegetable, and fruit terraces, walking trails, and public education displays of plants and animals, whilst the largest part of the estate is managed as a nature reserve.Our team consists of educators, ecologists, botanists, zoologists, conservation officers, spatial analysts, veterinarians, geneticists, arborists, horticulturists, gardeners, animal keepers, farmers, communicators and marketeers. Lessons learnt from hundreds of projects and initiatives are used to raise awareness, educate the public and catalyse behaviour change to protect nature and the environment.With more than half of the century serving Hong Kong dedicatedly, KFBG has been evolving focuses and now striving to harmonize humanity’s relationship with nature through 3 core aspects: Nature Conservation, Holistic Education, and Sustainable Living.We are looking for an Assistant Administration Officer (Guest Services) who aligns with our vision and value and to be passionate to join the organisation to help making a difference.For more information, please seewww.kfbg.org and www.greenhub.org.Main Duties:The job holder will handle daily operations, administrative of Guest Services of KFBG Green Hub (GH) at Tai Po (www.greenhub.hk). He/She reports to the Guest Services Officer.Responsibilities:

• Handle booking operation and administrative support to perpetuate high quality services to the GH visitors and other SLD facilities users. Service areas include visitor reception and related facilities, service booking.
• Support cross-team programme at GH and work closely with external service providers to assure daily operation being executed in compliance to assure a safe, sustainable, pleasant and inspiring learning environment to GH visitors and facilities users.
• Support front desk duties and and co-op shop if needed.
• Support Visitor Experience Team in organizing Sunday Market and special events to mobilize use of guest facilities to enrich visitors’ experience.
• Work closely with all staff and volunteers to cultivate a vibrant culture towards KFBG mission.

Requirements:

• Commitment to the mission, vision and values of KFBGC.
• Have a deep appreciation of sustainable living.
• Tertiary education. At least 1 year of customer service experience.
• Computer literacy is essential, and able to lead a transition towards paperless operation.
• Good organizing and communication skills.
• Good interpersonal skills and able to interact effectively with people from different sectors of the society
• A good team player and able to work under pressure and multi-tasking.
• 5-day work per week. Working on Saturdays, Sundays and Holidays, and duty-shift occasionally.
• Physically fit for outdoor activities
• Fresh graduates are welcome to apply.

Application MethodInterested parties, please send your CV with current / last salary, expected salary and availability to the People & Culture Department, Kadoorie Farm & Botanic Garden Corporation, Lam Kam Road, Tai Po, New Territories, Hong Kong or via email at [email redacted, apply via Company website]All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Expected salary:

Location: Tai Po District, Hong Kong

Job date: Thu, 09 Jan 2025 08:20:00 GMT

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