Asset Performance Specialist – Smart Energy Services, Customer Solutions

Job title: Asset Performance Specialist – Smart Energy Services, Customer Solutions

Company: ESB


Job description: Position DescriptionESB Smart Energy Services (SES) was established in 2016 to develop and deliver energy solutions for large energy users in the UK and Ireland. SES works in partnership with our customers to create long-term shared value by designing, developing and delivering a range of energy solutions “behind the meter” on the customer’s premises.The Assets team operates and manages a fast-growing and varied portfolio of ESB-owned assets installed on customer premises in Britain and Ireland, including solar PV, heat pumps, EV charge points, Combined Heat and Power (CHP), smart building controls, and batteries.As the asset owner for SES, the Assets team is responsible for the safe technical and commercial performance of the assets, the operation of contracts with customers and service providers, billing and payments and credit control, from handover and the start of commercial operation through to end of life. The Assets team also contributes at design and delivery stage to ensure the safe operability and maintainability of the asset.We are seeking a team member to monitor, report on, schedule and dispatch repair and maintenance, and continually improve the technical and commercial performance of the assets.Key Responsibilities

• Set up and operate systems to measure, analyse, and report on the technical, financial, and environmental performance of ESB-owned assets.
• Monitor condition and maintenance requirements of ESB-owned assets, schedule, track and dispatch preventative maintenance and repairs.
• Oversee handover and performance testing of assets.
• Manage contracts with customers and service providers
• Provide information to Customer Operations team for the purposes of invoicing and payments, to Finance for the purpose of financial reporting, and to Management.
• Assist in the procurement and implementation of a contract management system.
• Identify and implement process improvements.

The successful candidate will be expected to:

• Show a high degree of initiative and self-direction in identifying work that needs to be done and delivering it successfully.
• Engage effectively with internal and external stakeholders.

Experience and QualificationsEssential

• Engineering or other technical qualification or equivalent technical experience
• At least 5 years’ professional experience, preferably in an energy-related sector
• Proficiency in the use of the MS Office suite
• Ability to work on own initiative with a high degree of self-direction.
• Excellent interpersonal and communication skills

Desirable

• Experience in facilities management.
• Experience working with energy systems.
• Contract management experience.
• Experience working in an Engineering and/or maintenance scheduling role.

LocationThe successful candidate will be based in ESB’s Head Office in Dublin or in ESB Customer Solutions office in Swift Square, Dublin 9. Some travel to other work locations in Ireland and Britain may be required from time to time.ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.Reporting toAsset and Flexibility Manager, Smart Energy ServicesWhy Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Progressive, hybrid working model
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary€57,900 – €68,100 per annum (depending on experience)Closing Date26th May 2025Your application will be held in reserve for 6 months should you be suitable for the role.Diversity, Equity and Inclusion StatementESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.About ESBJoin us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.

Expected salary: €57900 – 68100 per year

Location: Santry, Dublin

Job date: Tue, 13 May 2025 23:20:42 GMT

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