Armed Forces Welfare Housing Organization – Manager – Client Relationship (1-3 yrs) Anywhere in India/Multiple Locations (B2C/Retail/Channel Sales)

Job title: Armed Forces Welfare Housing Organization – Manager – Client Relationship (1-3 yrs) Anywhere in India/Multiple Locations (B2C/Retail/Channel Sales)

Company: Armed Forces Welfare Housing Organization


Job description: Join AFWHO as Client relationship manager, where you will engage with clients, providing access to our vast variety of projects to help them achieve their short, medium, and long-term goals to fulfil their aspirations of owning their dream home, well within their budgetTo succeed as a Relationship Manager, you should have experience in the following areas:- Client-facing interactions, building and nurturing good relationships by understanding their needs, preferences, and investment objectives, offering personalized support and guidance throughout the sales journey to ensure satisfaction.- In-depth knowledge that influences client approaches and solution offerings- A comprehensive understanding of the competitive landscape and associated product offerings- Create persuasive sales pitches, presentations, and proposals that highlight the benefits of our projects and services, effectively conveying value propositions and negotiating terms to secure deals.- Keep accurate records of client interactions, activities, and deal pipelines through software, while preparing regular reports and forecasts to monitor progress against targets.- Set up new client accounts, documenting information either manually or digitally.- Actively listen to client concerns or post-sale complaints to identify the root cause of issues.- Build and maintain profitable relationships with clients and follow up through calls to ensure continued satisfaction.- Clearly explain project details to clients, ensuring they have a full understanding.- Manage inbound and outbound calls with customers in a professional manner.- Provide timely and appropriate solutions to customer inquiries and resolve issues swiftly.- Escalate complex cases to management, providing necessary background information for resolution.- Regularly update and maintain financial account details using software.- Proactively anticipate customer needs and follow up with past clients to offer reorders or additional services. (ref:updazz.com)

Expected salary:

Location: India

Job date: Fri, 14 Mar 2025 08:40:52 GMT

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