Analyst, Digital Solutions Operations

Job title: Analyst, Digital Solutions Operations

Company: Canadian Institute for Health Information


Job description: Who we areWe are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?The Analyst maintains CIHI’s secure online analytic tools (i.e. Portal and Insight) as well as supports internal and external clients with using our digital tools for analysis and reporting. The Analyst implements digital standards and governance to support and maintain CIHI’s websites. The Analyst is a key member of a multi-disciplinary, matrix team that spans responsibilities for education/training, technical development and testing, documentation, reporting design, client focused support, digital content publishing, accessibility compliance and digital content management. This role works closely with the Digital Experience and Creative and Language Services teams.What you’ll do1. Completes regular user acceptance testing, quality assurance testing and other maintenance activities for CIHI’s analytical tools, Portal and YHS: Insight, to ensure continuous quality improvement and support for our users. Updates documentation for end-users as required (e.g., release notes, metadata, user guides)2. Works with the Manager and other members of the analytical team to support the production of key deliverables for internal and external dissemination. Key deliverables include relevant documentation, data tables, and custom data requests.3. Conducts data management activities including writing and updating statistical code required for the development, computation, analysis, and/or verification of key deliverables. This may include support for the release of data and information through private and public reporting tools, including leading the execution of test strategies / test cases to ensure accuracy of the reported results in adherence with CIHI’s corporate information quality framework.4. Maintains detailed knowledge of data, tools, and analytical techniques used to produce standard and ad-hoc outputs.5. Supports the development of materials (e.g., analytical reports, methodology or technical notes, presentations, educational, media, etc.) for dissemination of findings and knowledge translation, and reviews written products for analytic accuracy and quality.6. Provides professional and timely client support to respond to internal and external client queries as required.7. Ensures adherence to, and ability to demonstrate compliance with, CIHI’s privacy and security policies and procedures when using CIHI data and information.8. Maintains current knowledge of CIHI’s data holdings, trends in health services research and health policy, and stakeholder information needs to support current work and contribute to the development of new analytic proposals.9. Participates in other corporate project teams as required.What you’ll bring to the tableUndergraduate degree in a related field.

• One to two years related experience working with relational databases / large datasets, including manipulating, maintaining and preparing data and presenting analyses and reports for different audiences.
• Experience with data manipulation and statistical software, such as R, Python/PySpark or other statistical software is essential.
• Experience in use of Microsoft Office applications.
• Ability to demonstrate flexibility and initiative in adapting quickly in a fast-paced environment.
• Excellent interpersonal skills and ability to work as part of a multi-disciplinary team with minimal supervision.
• Proven organizational and time management skills, with an ability to manage multiple projects and priorities effectively to meet deadlines.
• Strong attention to detail and problem-solving skills.
• Fluency in English required, bilingualism in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our ‘Careers’ section.We thank all those who apply, however, only candidates selected for an interview will be contacted.At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Expected salary: $63730 per year

Location: Toronto, ON – Ottawa, ON

Job date: Fri, 14 Mar 2025 01:51:30 GMT

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