Job title: Analyst – Client Experience (Quality Assurance)
Company: Standard Chartered
Job description: Job SummaryThis role will be responsible for conducting Quality Assurance tests for the Complaint Management Team, ensuring governance-related activities within the Client Experience, and managing all governance-related activities associated with reporting. This includes the review and maintenance of Departmental Operating Instructions, Contracts, and Client Experience Service Level Agreements, as applicable.Key Responsibilities
Skills and Experience
About Standard CharteredWe’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.Together we:
What we offerIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
31273
Expected salary:
Location: Karachi, Sindh
Job date: Sat, 14 Jun 2025 22:25:14 GMT
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