Account/Relationship Management Analyst

Job title: Account/Relationship Management Analyst

Company: Pearson


Job description: Job Description:ABOUT USAt Pearson, we’re committed to a world that’s always learning and to our talented team that makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology – and each other to surpass these boundaries – we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.JOB PURPOSEIn Pearson School Qualifications, we put the learner first. Our purpose is to ensure that the hundreds of thousands of learners across thousands of Pearson schools are able to learn, grow, and ultimately access Pearson Edexcel qualifications that allow them to make progress in their lives. The Regional Development Manager is a member of the Qualifications team in the Gulf region, tasked with supporting our schools and growing our presence in schools in the Gulf. We aim to be a trusted partner to all our schools; we work with them every step of the way, and we go above and beyond to solve their problems.The role will encompass:

• Holding key responsibility for and proactively supporting assigned schools in the Gulf area. Working to both grow the presence of Pearson Edexcel, and to delight our customers through helping solve their problems and offering the very highest standards of support.
• Acting as an ambassador for Pearson, developing relationships with key stakeholders across the education landscape in the Gulf.
• Formulating strategic and operational plans based on a solid understanding of the market trends and customer demands.
• Leveraging management tools to analyze data on a variety of critical business drivers.
• Developing timely and accurate forecasts for assigned accounts.

Essential competencies:

• Ability to build trust and form deep relationships with customers; responsive and empathetic to customer needs.
• Resilient and tenacious; comfortable with taking accountability for solving customer problems.
• Consultative selling skills; an ability to match customer needs with Pearson solutions.
• Strong account management, and an ability to effectively interact with all levels of stakeholder.
• Comfortable in working with numbers, and using data to plan, reflect and drive effective decision making.
• Strong knowledge of, and insights into, the trends in the education sector in the Gulf.
• Self-discipline, persistence, ability to work independently and in a team.
• Curious: always looking to learn and grow.
• Excellent command of verbal and written English.

Previous experience:Essential: teaching experience, ideally in an international context.Desirable: Experience in business development.Education, Qualification, and Training:Essential: Degree level or equivalent, Fluent in English, IT literate eg: Microsoft Office (Excel, Word, PowerPoint).Desirable: Modern Foreign language or another language other than English.

Expected salary:

Location: Dubai

Job date: Thu, 10 Apr 2025 05:28:49 GMT

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