2026 Census Operational Support Centre Engagement Manager

Job title: 2026 Census Operational Support Centre Engagement Manager

Company: Australian Bureau of Statistics


Job description:

• EL1 : $113,288 – $130,959 (plus 15.4% superannuation and allowances)
• locations : Broome WA, Port Hedland WA, Mount Isa QLD & Dubbo NSW
• four non-ongoing positions, full-time or part-time hours

As part of our engagement plans for the 2026 Census of Population and Housing, the Australian Bureau of Statistics (ABS) is looking to recruit four Operational Support Centre Engagement Managers, one each in Broome WA, Port Hedland WA, Mount Isa QLD and Dubbo NSW.The positions are at the Executive Level 1 classification level and are available from August 2025 to October 2026.As an Operational Support Centre Engagement Manager you will:

• lead and manage a local team responsible for conducting stakeholder engagement within a diverse and complex environment
• engage with the public, councils, service providers and community groups within the region
• assist with attracting, recruiting, onboarding and training a local team responsible for collecting quality Census data
• promote participation in the Census
• coordinate travel and WHS practices for your team
• resolve or escalate queries, issues and incidents
• undertake procedural, operational and administrative tasks
• ensure privacy and security of ABS staff information, Census data and materials
• undertake progressive and final evaluation of Census engagement for your work area.

As part of these roles:

• there is a possibility of work outside of business hours including weekends
• the roles involve regular regional or remote travel.

What we are looking for (selection criteria)We are looking for people who are keen to widen their skill set, but have most or all the following:

• demonstrated experience in supervising and managing teams within a complex environment
• demonstrated experience engaging with stakeholders
• strong connection to the local community/region
• understanding of working in regional and/or remote areas, and willingness to travel to various work areas (as required)
• ability to understand and comply with ABS policy and guidelines, APS Values and APS Codes of Conduct.

The below skills, qualifications or experience are also highly desired:

• ability to demonstrate good judgement in problem solving and decision making
• strong project management skills including risk and issues management
• strong oral and written communication skills
• ability to demonstrate cultural competency and/or experience working with Aboriginal and /or Torres Strait Islander peoples, people experiencing homelessness, culturally and linguistically diverse groups and/or people with low literacy or low digital literacy
• demonstrated experience working with the public, service providers and community groups.

Aboriginal and/or Torres Strait Islander People are strongly encouraged to apply.How to applyPlease read the attached Applicant Information Kit for more information about the business area and the recruitment process.To applyYou will need to upload your current resume, provide referee details and provide a statement (maximum 400 words) responding to the following:Referring to the qualities, skills and experiences listed above, please provide detail on your previous experience working with or advocating for people in regional and/or remote areas. Describe an important or challenging project where you led a team and worked with key stakeholders to achieve a significant outcome. Please limit your response to 400 words.Applications close at 11:30 p.m. AEST on Saturday 31 May 2025.

Expected salary: $113288 – 130959 per year

Location: Broome, WA – Port Hedland, WA

Job date: Fri, 09 May 2025 03:59:47 GMT

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