客戶服務專員 Customer Service Officer

Job title: 客戶服務專員 Customer Service Officer

Company: Kpay Merchant Service Limited


Job description: Responsibilities

• Providing assistance to customers by answering questions, resolving issues, and addressing complaints in a professional and timely manner.
• Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)
• Identifying customer needs, finding solutions to problems, and ensuring customer satisfaction.
• Assist compliance with risk control and chargeback investigations

Requirements

• Higher diploma with at least 2 years of customer service experience
• Strong team spirit and willing to take up challenges and multi-task effectively
• Able to handle work independently and fast-paced work environment
• Immediate available is highly preferred

工作類型: 全職薪酬： $15,000.00至$18,000.00（每月）時間：

• 日班
• 星期一至星期五
• 晚班

補充薪酬：

• 表現花紅

語言:

• 廣東話 (優先考慮)

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Expected salary: HKD15000 per month

Location: Hong Kong

Job date: Sat, 26 Oct 2024 07:53:02 GMT

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