中餐厅经理 Chinese Restaurant Manager

Job title: 中餐厅经理 Chinese Restaurant Manager

Company: IHG Hotels & Resorts


Job description: Job Description:What’s on the menu for your next career move? As our new Chinese Restaurant you could be leading the charge to ensure our guests enjoy a truly memorable experience.A little taste of your day-to-day:Every day is different, but you’ll mostly be:

• Effectively manage the restaurant by ensuring the following:
• 有效管理餐厅的日常工作，确保日下工作正常进行：
• Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
• 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
• Adhere to opening and closing procedures
• 遵守开始营业和结束营业的程序。
• Adhere to bill paying procedures
• 遵守规定的结账程序。
• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
• 有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
• Personally meet and farewell a minimum of 80% of your customers
• 亲自迎送80%以上的客人。
• Encourage and motivate staff to provide optimum service during all shifts
• 激励在岗员工为客人提供卓越的服务。
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
• Develop and implement Promotions Calendar for F&B products in restaurant
• 在餐厅制定和执行餐饮产品促销活动日历。
• Manage special event concepts
• 特别活动的概念管理工作。
• Anticipate market changes and review operations when necessary
• 善于预测市场的变化情况，并在必要时审评运营工作。
• Conduct competitor analysis
• 对竞争对手进行分析。
• Create positive publicity opportunities
• 创造良好的公众宣传机会。
• Manage customer database and utilize effectively
• 管理顾客数据库并有效的加以使用。
• Up-sell property facilities
• 推销酒店的设施。
• Actively pursue cost saving measures
• 积极的实行节约成本的方法。
• Recycle wherever possible
• 尽可能再利用能源。
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• 在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。
• Manage wage and beverage cost
• 管理工资和饮料成本。
• Forecasting
• 进行预测工作。
• Stock control
• 有效的控制存货。
• Analyze food and beverage statistics through point of sale system
• 通过销售点销售系统分析餐饮统计数据。
• Works with Superior on manpower planning and management needs
• 和上级领导一起进行人力规划和管理需求。
• Works with Superior in the preparation and management of the Department’s budget
• 和上级领导一起编制和管理部门预算。

What We need from you:● Cllegee dgree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field● 4+ years’ related experience, including management experience● Must speak local language● Must obtain certifications or permits as required by local governmental agencies.What you can expect from us:We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you’ll become part of our ever-growing global family.About Us: 在 IHG，我们言行合一。作为全球领先的酒店集团之一，我们致力于展示真正的待客之道。无论在世界上的哪个地方，我们的宾客和同事都能感受被欢迎、关心、认可和尊重的感觉。想要成为旅程的一员？About the Team: 作为世界上首个以及颇具全球化的奢华酒店品牌，洲际酒店及度假村自上世纪 40 年代以来便引领着全球旅行市场的发展，我们热衷于分享专业的寰宇知识和本地文化智慧，塑造优美宜人的旅居环境。我们十分自豪能够代表洲际酒店® 品牌的形象，成为品牌的一员。加入我们，唤醒内心深处对旅行的渴望、对文化的热情和对多元化的欣赏。对于希望探寻全球各地多样性视角的宾客，我们可以为您打造灵感迸发的体验。如果您希望尝试各种机遇，我们热情欢迎您加入最具国际化规模的奢华酒店品牌。

Expected salary:

Location: China

Job date: Mon, 13 Jan 2025 04:05:33 GMT

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